Returns & Exchanges
At Ocean and Earth EU, we want you to be fully satisfied with your gear; if you are not, you can return any unused items in their original packaging within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and including a copy of your packing slip inside.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing